Before or during technology review:

  • Ask vendor for a Voluntary Product Accessibility Template (VPAT), Accessibility Conformance Report (ACR), or similar documentation
  • Ask vendor what remedies are available for accessibility issues discovered after purchase
  • Ask vendor for the name, job title, and contact information for any accessibility questions
  • Attach the preceding to Technology Request

If vendor is unable to fulfill the request, indicate one or more of the following:

  • “Per vendor, no VPAT or ACR”
  • “Per vendor, no contact information for accessibility”
  • “Per vendor, no remedies for issues discovered after purchase”
  • “Per vendor, no accessibility documentation available”
  • “No response from vendor”
  • "Product accessibility issues are known to requestor"
  • Other (attach vendor response)

Note: Depending on other request factors, products for which the vendor provides no accessibility information, or which have known accessibility issues may receive “Not Recommended” status.

Interpreting the VPAT/ACR

  • As part of the Technology Review Process, the IT Accessibility Coordinator will review the VPAT/ACR
  • Any accessibility deficits disclosed by the VPAT/ACR will be documented for the requestor
  • Accessibility deficits will be included in a recommendation for an Equally Effective Alternate Access Plan

Developing an Equally Effective Alternate Access Plan (EEAAP)

The Equally Effective Alternate Access Plan (EEAAP) should document the unit’s plan for enabling users to complete a task or process. Ideally, an EEAAP should be completed prior to the deployment of your new technology. However, because accessibility defects may emerge after a product has been deployed. The EEAAP also should be considered a living document, subject to review and revision as circumstances change.

View an example of a completed EEAAP (opens in new window)

For assistance with developing an EEAAP, schedule a consultation with the IT Accessibility Group.