People who are Deaf or who have limited hearing often rely on captions and transcripts to perceive dialogue, understand background sounds, and otherwise experience the audio track of digital media. People who are blind or have low vision may require audio description to understand what is happening onscreen. But media description doesn't only benefit people with disabilities: captions, transcripts, and audio description also provide information for people in loud or distracting environments, English language learners, people with low literacy, and others.

Recorded lectures, educational videos, podcasts, training content, videos on social media channels, and other online media should include appropriate captions, transcripts, and audio description to ensure access for all.

Core guidelines for online media