Scanned and image-based digital documents are unreadable for some people, including people with disabilities and users of assistive technology. They also do not support search, copy/paste, table of contents, and other features that are useful for all users.

  • Instead of scanning documents to PDF, create accessible PDFs from accessible Word, PowerPoint, InDesign, and other document formats.
  • If you send scans of flyers, postcards, or other flat announcements via email, be sure to include a text version that contains the same information.
  • If you are asked to distribute scanned PDFs from a colleague, vendor, or third-party, ask for an accessible version.
  • If the document exists in another format, such as Microsoft Word, consider distributing the document in that accessible format.

View a side-by-side comparison of accessible and inaccessible PDFs

View information on creating more accessible electronic documents